Every property should be able to answer for itself.
A guest has a question. Someone reports a problem. An owner needs to know what happened. lilo begins with conversation, and is being developed toward a more responsive physical world.
Ask about liloVoice is the starting point.
Working today
Its first application, a hospitality voice experience, has been built.
In development
lilo is our Physical AI project, in active development.
The larger vision reaches beyond short-term rentals into the wider world of places, physical property and assets.
People should be able to speak naturally.
A caller shouldn’t have to learn a new system to ask a simple question. lilo’s voice experience is designed for the way people actually speak, including conversations that may move between languages.
A simple call can be the start of real help.
- Report a problem by phone and it becomes a dated record.
- After a guest’s call, the host gets a text.
Guest answers, owner operations, tenant repairs and urgent escalation are examples of the intended extension.
A record that can be checked later.
When a call matters, the important details shouldn’t vanish as soon as the conversation ends. lilo is built to preserve a dated record an authorized person can review later: what was reported, when it was reported, and what happened next, where that outcome is established.
A record is evidence of an interaction, not a verdict about who was right.
Helpful voice. Clear boundaries.
A conversation should not become unrestricted access to a property or someone else’s information. lilo does not change property settings, message guests, or share guest phone numbers merely because a caller asks.
The right information and actions belong with the right people.
A more responsive physical world starts with understanding it.
Voice is one way a place can communicate. Over time, our ambition is to help physical property and assets become easier for people and authorized systems to understand, support and operate, without adding another burden of supervision.
Let’s talk about what your property needs.
Share the questions, calls or operating problems you deal with today. We’ll tell you what lilo can currently support and what remains in development.